Contact Us
Need help with a product or an existing order? The MARSTEN customer-support team can assist with product questions, order tracking, shipping, delivery, returns, refunds, and general order concerns.
Customer Support
Email: [contact@marstenhome.com]
Phone: [+1 (512) 631-9468]
Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time
Saturday–Sunday: Closed
We generally respond within 24–48 hours on business days.
Please include your order number when contacting us about an existing purchase.
Company Information
Store Name: MARSTEN
Company Name: ZENTARA BRANDS LIMITED
Company Number: 78899970
Registered Address:
Unit 2A, 17/F, Glenealy Tower
No. 1 Glenealy, Central
Hong Kong
MARSTEN orders are processed through our U.S. fulfillment network.
Returns require prior written authorization. Do not send a product to any address unless MARSTEN has provided the correct return instructions for your order.
For additional information, review our [Frequently Asked Questions], [Shipping Policy], or [Return and Refund Policy].